Introducing Caruso Intelligence: AI-Powered Fund Administration

Fund administration teams today face an overwhelming volume of repetitive, manual work. These tasks consume resources, slow decision-making, and distract from strategic priorities. Caruso Intelligence is our answer: a comprehensive AI suite designed to shift fund operations from reactive task handling to proactive, intelligent automation, freeing teams to focus on relationships, growth, and high-value decision-making.

Reimagining Fund Administration with AI

As the system of record for investor data across onboarding, compliance, CRM, and registry, Caruso sits at the intersection of all critical fund operations. This unique position allows us to deploy AI where it matters most—automating the tedious work that consumes administrative teams whilst surfacing insights that drive better decision-making.

Our vision is clear: fund administration tasks will increasingly be carried out by AI agents trained in specific roles, with humans focused on instructing and approving work rather than completing it themselves. This isn't about replacing people—it's about amplifying their capabilities and freeing them to focus on what truly matters: relationships, strategy, and growth.

For fund managers and admins, this means a significantly improved investor experience (faster responses and more intuitive processes), as well as greater operating margins through automation and reduced administrative overhead relative to scale.

AI Summaries: Your First Intelligent Assistant

The first feature in our Caruso Intelligence suite, AI Summaries, is now live for all customers. This powerful tool instantly synthesises complex investor information into actionable insights, eliminating the need for manual review across multiple records and systems.

Instant Context at Every Level

When viewing any contact or investing entity, AI Summaries dynamically identifies and surfaces the most important insights for the situation at hand. This may include elements such as:

• Investor History: Timeline of significant interactions and investments
• Current Holdings: Real-time portfolio positions and performance
• Outstanding Tasks: Key pending actions and deadlines requiring attention
• Compliance Status: Current AML/KYC standing and any notable flags
• Key Relationships: Connected entities, advisers, and related accounts

Rather than a fixed checklist, Caruso Intelligence prioritises and presents what matters most in that specific moment, ensuring your team always has the most relevant context instantly.

Practical Applications

Consider one scenario: an investor calls with questions about their portfolio. Previously, gathering context meant clicking through multiple applications, reviewing compliance records, checking task lists, and piecing together their investment history. With AI Summaries, all relevant information appears instantly in a digestible format, enabling your team to provide informed, personalised responses immediately.

In a different scenario, compliance teams reviewing a capital raise and all pending transactions often need to surface relevant reports and data to understand each party's history and compliance status. AI Summaries now anticipates exactly what they are looking for in that context, presenting it instantly in a single view, helping process and approve new applications far more quickly. What once took 10 minutes of manual review now happens in seconds.

The Roadmap: Fund Admin on Autopilot

Whilst AI Summaries marks our entry into intelligent automation, it's merely the beginning. Over the coming weeks, we'll be rolling out additional AI capabilities that further transform fund operations.

Ask Your Data Anything

Ask questions of your data in plain English and receive instant answers, eliminating manual analysis and reporting bottlenecks. Simply ask "Which investors in Fund A have yet to complete IDV?" or "Who are my largest investors by capital committed across the last 12 months?" and receive instant, accurate answers in table or spreadsheet form. This democratises data access across your organisation, enabling faster, more informed decisions without technical expertise.

Task Automation

Use AI to draft investor communications, summarise meeting notes, generate data rooms, and process paper-based applications. Our agents are trained on specific fund administration tasks, understand the context of your operations, and work alongside your team to move faster with greater accuracy.

Document Analysis

Use Caruso’s agents to interpret and organise investor-submitted documents, automatically extracting key data and triggering appropriate workflows. Trust deeds, for example, will be automatically read and analysed by Caruso, highlighting the structure, displaying a table of beneficial owners, and then, at your instruction, kicking off the IDV process for each beneficial owner.

Compliance Intelligence

Proactive risk monitoring flags potential compliance issues before they escalate. Caruso continuously analyses investor data patterns, identifying unusual activities or transactions, and detecting regulatory changes that may impact your operations. This will transform compliance from reactive firefighting into proactive risk management.

Bank Reconciliation

Speed up transaction matching with AI-powered reconciliation, improving accuracy and reducing manual processing time. Complex scenarios involving multiple payments, partial amounts, or unclear references are resolved automatically, easing the workload for finance teams.

A New Operating Model for Fund Administration

The introduction of Caruso Intelligence represents a fundamental reimagining of how fund administration operates:

• Strategic Focus Replaces Manual Execution: Teams spend time on relationship building and strategic planning rather than data entry and document or transaction processing
• Errors Approach Zero: AI consistency eliminates human error in repetitive tasks, whilst maintaining audit trails for every action
• Response Times Shrink: Investor queries are resolved in minutes, not hours or days, with AI providing instant access to comprehensive information
• Costs Decline Whilst Service Improves: Automation reduces operational overhead whilst delivering superior investor experiences
• Insights Drive Decisions: Hidden patterns in investor behaviour, fund performance, and operational efficiency become visible and actionable

Getting Started with Caruso Intelligence

AI Summaries is available immediately for all Caruso customers within the admin application. Simply navigate to any contact or investing entity to see intelligent summaries in action. No configuration is required—the feature works automatically using your existing data.

For fund managers not yet using Caruso, this represents an opportunity to leapfrog legacy systems and embrace the future of fund administration. Our team can demonstrate how Caruso Intelligence transforms operations during a personalised demo, showing real examples relevant to your specific fund structure and requirements.

To explore Caruso Intelligence and see how AI can transform your fund operations, email [email protected] to arrange a demonstration.